FAQ & T/C

How Do I Place An Order?

You can place your order by simply clicking Add to Cart button on the purchase page. Orders are generally shipped the same day.

  • Applies to orders where items are shown “In stock”

  • Applies to orders being shipped to USA, Canada, or UK

  • Does not apply to orders that include items with production lead time notices.

  • Does not apply to orders with different billing and shipping addresses.

Payment and Shipping

How much will it cost to ship to my country?

Shipping is based on the size and weight of the product. Delivery guaranteed within 30 days from the purchase date.

Shipments are dispatched during business days – Monday through Friday with the exception of Canadian and USA holidays.

Deliveries will only occur during business days – Monday through Friday with the exception of Canadian and USA holidays.

Orders to the same customer and shipping address may be combined for faster service at our discretion.

Secure Ordering & Payment Options

All payments can be made by a credit card using PAYPAL.​

Returns & Refunds & Exchange ​

We do not offer traditional exchanges.

If you wish to exchange a product for a different size or style a new order must be placed prior to returning your original order. Once a new order is placed and your return is processed you will receive a refund for the full price of returned products and original shipping cost (does not apply to free or express shipping).

Once a return arrives at our facility, it can take up to 72 hours for the return to be processed. As soon as the return is processed a refund will be issued. Customers will be refunded the purchase price of the returned item, less shipping charges. The cost of return shipping is the responsibility of the customer.

All refunds will be made to the original purchaser’s credit card.

Warranty

We offer a full year warranty on any of our products. Our warranty guarantees quality of material and craftsmanship, assuming normal use.

Benefits Of Real Fur ​

Real fur is a very durable, natural product that combines practical function with fashion. Winter is all about trying to stay warm, which can be difficult. Trying to stay warm and stylish at the same time can be another challenge. Fur can solve these winter challenges since fur combines style and function. Real fur has many great benefits, so we will list some of them here.

  • Real fur offers tremendous levels of warmth due to its superior heat retention ability. Natural fur will help to keep heat from leaving your body. Also, real fur is much better at insulating your body than faux fur.

  • When you get genuine fur, you benefit from its amazing wind blocking ability. This can drastically reduce wind chill leaving you feeling much warmer.

  • Real fur trims are used on winter coats to trap warm air coming off your body and protect your neck and face against incoming cold air. Natural furs do this much better than synthetic furs.

  • When you buy real fur items, it’s a great investment because of the durability of fur. They can last decades, giving you years of warmth and comfort.

  • Finally, fur is very trendy and fashionable making for a very welcome and practical addition to any wardrobe.

Winter might be cold and uncomfortable, but various fur accessories can keep you warm and toasty all winter. Never fear the polar vortex again, when you wear real fur.